Check-ins Overview
Check-ins: Overview
How clients check in on a schedule, and how you review them quickly.
Check-ins are how you stay on top of every client without chasing them. Each client submits a check-in on a set schedule; the app pulls together their whole week — health metrics, activity, fuel, sleep and journals — and Areela summarises it into clear insights so you can review in seconds and respond.
Where to find check-ins
Open Check ins from the menu, or tap the Review Check-ins card on your home screen. The Check ins screen groups clients by status:
Ready for review — clients who have checked in and are waiting for you to review.
Overdue review — clients whose review is overdue.
Late check in — check-ins that came in after the window.
Draft check in — clients who have started but not yet submitted.
[ Screenshot: the Check ins screen (Review / Overdue cards + Configuration) ]
Setting up check-ins (Configuration)
The Configuration section is where you set how check-ins work for your clients:
Check in windows — create the schedules clients check in on. Alongside a Weekly window you can add custom ones (e.g. Fortnightly, Monthly), each with a Check in open day and a Coach review day, and assign clients to them — so different clients can be on different schedules.
Progress photos — a toggle for whether clients include progress photos.
Check in prompts — the questions/prompts clients respond to in their check-in.
Each of these has its own how-to article.
Reviewing a check-in
Tap Review to see the clients who've checked in — each showing how long ago they submitted and their check-in type (e.g. "Weekly check in"). Open a client and you'll see two tabs:
Insights — Areela's summary of the week in three sections: the client's own thoughts (including a voice note), a "What went well" list of wins, and "Needs attention" (the watch-outs).
Overview — the week's data: daily status (a status, activity and mood per day), headline metrics (weight, resting HR, steps) with “view all health metrics”, and drill-in sections for Activity, Fuel, Sleep and Journal, each with an Areela narrative.
[ Screenshot: a client's check-in — Insights tab (Areela's summary) ]
[ Screenshot: a client's check-in — Overview tab (weekly data) ]
When you've reviewed, tap Next to move to Adjustments. Areela suggests recommendations from the week — apply them, or tap Ignore — then tap Complete Adjustments.
Next, choose how to reply: Text, Voice or Video. Turn on Teleprompt and Areela drafts a script from the check-in for you to read from (with settings for speed, text size, position and overlay). Record, play back, then confirm.
[ Screenshot: the Reply screen (Text / Voice / Video + Teleprompt) ]
Tap Send my reply on the “Ready to send?” screen. You'll see Check in complete — the client receives your reply shortly, and that's the check-in closed off.
[ Screenshot: Ready to send -> Check in complete ]
Areela does the heavy lifting: instead of digging through raw data, Areela reads the whole check-in and surfaces the wins and watch-outs for you. See Introducing: Areela and its recommendations.
Related Articles
Set up check-in windows
Check-in prompts
Review and respond to a check-in
View and Adjust a Client’s Program
Introducing: Areela and its recommendations