Chat & Areela Overview

One place to talk to Cue and message your clients.

The Chat is where you talk to Areela, your AI assistant, and where you message your clients — all in one place. Areela can answer questions about your clients and carry out tasks for you; your client conversations live here too.

Opening chat

Tap the centre Areela button (or open the “…” menu and tap Chat) — the same routes clients use. Areela greets you with a How can I help? box (type, or use the mic to speak) and a set of quick actions to get started.

[ Screenshot: the Areela chat home with quick actions ]

Talking to Areela

Start from a quick action or just type what you need. The quick actions include:

Start a chat — open a free conversation with Areela.
Build a program — have Areela help create a program.
Create workout — have Areela help build a workout.
Manage clients — jump to client actions.

You can ask Areela about your clients — for example "How did Sarah sleep this week?" or "Which clients need my attention today?" — or ask it to do things for you, like adjusting a program, logging a workout or drafting a reply. Behind the scenes Areela runs six agents. See Introducing: Areela and its recommendations for what it can do, and Let Areela Adapt a Client's Program for making changes.

New chats & history

Tap the “…” (top-right) on the Areela page for New Chat (start a fresh conversation) and History (reopen a past Areela conversation) — the same New Chat / History controls clients have.

[ Screenshot: the … menu (New Chat / History) ]

Messaging your clients

There are three ways to reach a client:

Tell Areela — type an instruction like “Message {clientName}” into the chat, Areela sends it and confirms with a tick.
Use your voice — tap the microphone and say “Message {clientName}…”.
Open Chat directly — go to the Chat area for your conversations.

[ Screenshot: telling Areela to “Message {clientName}”.]

In the Chat area your conversations sit under a DM tab, with a Communities tab alongside. To start a new conversation, tap + (Create New) and choose:

Direct Message — a one-to-one chat; then pick the client from Select Client.
Space, Channel or Group Chat — to message several people at once.

[ Screenshot: Chat (DM / Communities), Create New, and Select Client ]

Inside a conversation you can send more than text — take a photo with the camera, add a photo from your library, attach a document, or send a voice note.

Communities

Alongside your one-to-one DM conversations, the Communities tab is for group conversations — Spaces, Channels and Group Chats — so you can bring clients together rather than only messaging them individually. Setting these up is covered in its own guide, Communities: Spaces, Channels & Group Chats.

[ Screenshot: the Communities tab ]

Private to you: your conversations with Areela are private — your clients can’t see them, and each client’s own Areela chats are private too.

Related Articles

Introducing: Areela and its recommendations
What You Can Ask Areela
Let Areela Adapt a Client’s Program
Review a Check-in & Send Your Reply
Communities: Spaces, Channels & Group Chats